What You Need To Know About VoIP and Unified Communications

What You Need To Know About VoIP and Unified Communications

One of the main things most successful businesses have in common is great communication. Providing your team members with the tools they need to exchange data and ideas easily should be a priority. If your communication solutions are outdated, it is time to modernize them with the help of Secure Networks.

Our unified communications and VoIP solutions are designed to help the average small business owner improve their ability to connect with employees and clients. Are you looking for more information about how unified communications and VoIP can help your business? If so, keep reading.

What Is VoIP?

Voice Over Internet Protocol (VoIP) is a system that allows you to receive and make phone/video calls over the internet. This technology converts the voice on a phone call into a compressed digital file. Once this compressed digital file is created, it is transmitted over the internet.

What Are Unified Communications?

Unified communications is a term used to describe the various tools modern businesses use to communicate and collaborate. These tools generally include things like:

  • Integrated apps
  • File sharing technology
  • Video and voice calling
  • Persistent chat
  • Team collaboration channels

The main goal of unified communication solutions is to provide business owners and employees with the ability to collaborate, regardless of where they're working.

Why Should Business Owners Invest in VoIP Solutions?

Most business owners are on a never-ending search to improve their ability to communicate with employees and clients. With the help of VoIP, you can accomplish this goal. The right VoIP solutions can provide SMBs with many unique benefits.

A Low-Cost Telephone System

When compared to traditional phone systems, VoIP offers significant cost savings. An internet-powered telephone system can provide a reliable means of communication and much lower operating costs. A VoIP system can eliminate the cost and aggravation of installing multiple individual telephone lines.

A Scalable Communication System

As your small business grows, you will need to add to your existing phone system. Adding new phones and lines to a traditional phone system can be time-consuming and expensive. A VoIP system allows you to add new phones to your system with the click of a button.

When substantial business growth occurs, you need a phone system that can grow with you. VoIP systems are designed to meet your company's current and future needs, which is why they are such a good investment.

The Portability Factor

The number of companies using remote workers has grown substantially in the past few years. Modern business owners have realized that providing workers with the flexibility to work from home makes them more productive and loyal. A VoIP system allows a business to offer communication solutions to their remote workers.

Since VoIP solutions are powered by the internet, remote workers can log into your system to send/receive calls from clients. The VoIP solutions offered by Secure Networks allow you to present the illusion that all calls are coming from your home office.

What Problems Can VoIP Solve?

Entrepreneurs gravitate toward technology that is designed to solve common problems. If you are on the fence about whether VoIP is right for your business, you need to realize how many problems this technology can help you solve. With the implementation of VoIP technology, you can do things like:

  • Avoid being without a phone system during power outages
  • Easily transfer calls
  • Increase remote employee productivity levels
  • See how long customers are staying on hold
  • The ability to roll calls to a new line after a predetermined number of rings

If you want to drastically improve your business phone system, then you can't deny the power of VoIP technology.

What Makes Secure Networks' Unified Communication Services Unique?

The unified communication services offered by Secure Networks can help take your business to the next level. These services include things like business messaging apps, call recording, virtual receptionist and unlimited calls.

Not only does our unified communications package provide you with tons of useful tools, it can also help you save money on your telecommunications bill. With the power of unified communications, you can provide flexibility and mobility to your employees.

Our unified communication service also allows business owners to track the activity of their sales team. When team members use their personal cell phones to communicate with customers, problems are bound to happen. If a team member quits, a business owner has no way to track what clients they've been communicating with.

Instead of allowing this problem to affect your business negatively, you need to use our unified communication services. Businesses using remote workers can't afford to ignore the advantages offered by unified communications.

Now that you know more about the benefits offered by unified communications and VoIP solutions, it is time to take action.

Schedule an appointment with Secure Networks now to learn more about our VoIP/unified communication services.