Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft tools that showed only the user’s information, Workplace Analytics allows you to see others’ performance data.
How does it work?
As a paid add-on to Office 365 enterprise plans, Workplace Analytics gathers Office 365 email, calendar, documents, and Skype. This means data typed into emails and calendars — whether in the subject the body itself — can be used to determine productivity.
The program has an overview dashboard that provides specific information:
- Week in the Life provides an overall view of how the entire organization spends time and how members collaborate
- Meetings Overview shows the amount of time people spent in meetings
- Management and Coaching gauges one-on-one meetings between your staff and their manager
- Internal Networks shows how people within the company connect
- External Collaboration provides insights into how people from your company connect with those from third-party organizations
- Teams Collaboration takes a look at how employees and managers communicate with their colleagues
What does Workplace Analytics aim to do?
According to Microsoft, Workplace Analytics addresses businesses’ most common challenges: complexity, productivity, and engagement.
This data can also help managers, and human resources departments form productivity strategies for the entire company. If your employees spend more time in meetings then doing work, managers can come up with a plan to reduce meeting times and focus more on productive tasks.
Using analytics can also identify how employees collaborate with internal and external parties. Suppose one of your sales staff frequently communicates with certain contacts. By using Workplace Analytics, you can determine whether this particular collaboration is helping the employee hit sales targets or he or she is missing out on more critical contacts. Based on this info, managers would also be able to determine which employees are most likely to meet or exceed their targets and set company-wide standards accordingly.
Workplace Analytics also allows managers to determine an employee’s level of engagement (i.e., whether the organization’s collaboration patterns are good for the company). It also can help to make sure tasks distributed evenly among workers and/or departments.
Is it useful for small businesses?
Large corporations have been using Workplace Analytics, but small businesses can also benefit from it. The data used to provide insights are what employees generate themselves — how much time they spend on meetings, whom they frequently communicate with, and how much time they spend on productive tasks.
Aside from letting managers examine their staff’s work behavior, analytics also provides an overall look at an organizational level. If you want your organization to harness further the capabilities of Workplace Analytics and other Office 365 tools, contact us today.